We are using the National Association of Child Contact Centres (NACCC) secure online self-referral system for all referrals

Referrals are made by each of the parents – starting with the non-resident parent.

To apply for referral and further information – go to
Click on the “How it Works” page to get full details.
Follow the advice given to register and fill in your form.

What to do next? – Non-Resident parent

After your payment is accepted you will get a reference code. This code always starts with CR followed by 3 groups of 4 characters separated by –
It’s most important to pass this exact code on to the other parent as soon as you can. Until then they can’t log on and complete their part of the application. If you cannot communicate directly – or via a solicitor – with your ex-partner, then please contact us at BCCC for help.
When both forms are complete, the NACCC support worker will be able to process the application, and may need to contact each of you.

Information for the Resident Parent

You cannot fill in your application form until the other parent has passed on to you the full reference code.
Use this code to register online at
There is guidance via the “How it Works” button, and the same advice given for the non-resident parent applies to you, except you don’t have to make a payment.


For more general information about attending the BCCC please open the following printable leaflet parent-leaflet-2018

Please note that you may need to download and install the free Adobe Acrobat Reader to view and print this document. A copy of the Adobe Acrobat Reader can be downloaded from Adobe’s website by clicking on the image below:

Dad playing with children

Next: Glossary of Terms