Guidelines for Referrers

We offer Supported Family Time services at Bristol Child Contact Centre.

Supported Family Time helps to keep children in touch with parents if trust has broken down or communication is difficult. Parents do not have to meet, and several families use the facilities at the same time.

This is a form of Family Time where the level of risk is assessed to be lower than might be the case for supervised Family Time. It is also used to progress from supervised Family Time.

In supported Family Time, direct observations are not made, and reports are not written. Staff or volunteers will be present to ensure the comfort of those engaging in the service. We use a simple self-referral system for all referrals. Referrals are made by each of the parents, starting with the non-resident parent.

Who can make a referral?

Referrals are made by each of the parents, starting with the non-resident parent. Referrals can also be initiated by a professional working with the family.

If you cannot communicate directly – or via a solicitor – with your ex-partner, then please contact us at BCCC for help.

How to start a referral?

To start a referral, the non-resident parent needs to fill in a referral form and email or send it to the Centre.

The non-resident parent also needs to pay a one-off £50 administration fee (instructions below). There is no other charge for the visits.

You can download the form below. You can edit the form online or print it and scan. Send the filled out form, together with the payment confirmation, to: info@bristolchildcontactcentre.org.uk.

Once you’ve sent the form and the payment to the Centre, please notify the resident parent – they need to fill in the form and send it to the Centre, too.

How to pay the administration fee?

You need to pay a one-off £50 administration fee. This is normally paid by the non-resident parent. There is no other charge for the visits.

Option 1: BANK TRANSFER
Please make your payment through a bank transfer to our account:

Account Name: Bristol Child Contact Centre Ltd
Sort Code: 40-52-40
Account Number: 00037208

Please put your full name as the reference.

Option 2: ONLINE PAYMENT
You can also pay online via PayPal or using your direct debit or credit card by clicking one of the buttons below. Please then forward your proof of payment email to info@bristolchildcontactcentre.org.uk .

What are the visits like?

For more general information about attending the BCCC please open the following printable leaflet for parents.

Next: Visit Us