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Welcome to the Bristol Child Contact Centre

Bristol Child Contact Centre, in Henleaze, Bristol, is a place for children to meet with parents or other relatives they no longer live with, or see, after relationship breakdown. We are a charity run by volunteers in Bristol that provide a free* service at the point of delivery to separated parents and children.

image of children playing with a parentWhy?

Adult relationships can remain difficult after parents separate. Yet the majority of children want, and need, to maintain a relationship with parents and other relatives who are important to them.  Not all separated parents find it easy to achieve this.  Trust may have broken down.  Communication may have become difficult.  If so, it may seem almost impossible to make arrangements for a child to spend quality time with the parent or relative they no longer live with.  This is where we can help.

What is bccc?

Our centre first opened in 1990.  Today it is one of three supported centres in Bristol, and about 350 in the UK, accredited by the National Association of Child Contact Centres (NACCC) (www.naccc.org.uk).

image of children playing with a parent

We are independent of any other organisation, and though the venue for our sessions is a church hall, we are not part of that church.  We welcome families of any faith or none, from all of Bristol’s communities.  Our sessions are run by experienced volunteers, led and supported by the part time Coordinator of the Centre.  We operate as a charity and have to raise money ourselves to keep the service going.

We aim to provide a safe, neutral and comfortable place for children to see their non-resident parents or family.  We do not take sides, nor do we offer counselling or mediation.  The part we play is to put into practice agreements that have been made elsewhere, e.g. in family mediation, via solicitors, or the Family Courts.

Please note that all requests to use our service, regardless of the originator, must go through the secure online referral system, details of which are provided on the Referrals page of this website.

* Bristol Child Contact Centre provides a free service to parents and grandparents at the point of delivery, there is a single £10 administration charge when you apply to join.

Bristol Child Contact Centre is not affiliated with, or related to the commercial organisation Bristol Children’s Contact Services.


 

Feedback from recent Parent Questionnaires:

‘A place to have a little quality time with my child’

‘It has provided a safe environment for my son to meet with his father’

‘Helped me to build a relationship with my daughter and I even began talking to her mother, which is excellent’

‘It’s been good because I don’t have to see dad – you really make sure’ (a mum)

‘It’s a fantastic service and has been sincerely appreciated’


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